Not diagnosis, but hours: an unanswered call, a cancelled slot nobody filled, a patient who forgot. Automation here works on the hours, not on the medicine.
Answering appointment and published-price questions, confirming a booking, reminding before the visit, and following up afterwards.
Medical records, diagnosis, and prescriptions are outside any agent's scope. We do not request patient data and we do not store it. That limit is built into the product, not a marketing position.
With one task: appointment reminders. Request it from the pricing page and you can measure the effect within two weeks before adding anything else.
Answering an appointment question, without touching the medical record, is close to how we build a chatbot: approved text, and a handover when the question leaves that scope.
It works through your approved channel and your number, and it never starts a conversation with a patient without the clinic's knowledge.
The clinic pays. The reminder reaches the patient from the clinic's number, so the cost is yours, not the patient's.